Roadrunner Australia Online: E-commerce Solutions

e-Commerce Solutions

Overview

Road Tech Computer Systems have a pedigree in providing software solutions in the haulage and distribution arena. Now Road Tech are combining the power of Roadrunner with Internet Technology, creating an integrated solution that adds value to the services you provide to all your customers.

Whether bidding for new contracts or enhancing existing business partnerships Roadrunner eReporting can provide a huge advantage.

Road Tech can provide these services using our IBM e-business servers with direct pipes to the internet backbone and robust business applications.

Customers are able to view up-to the minute data, give you orders, progress chase consignments and a world of other opportunities. All of this constructed & maintained by an award winning (FT & DTI) team of developers.

Roadrunner Internet EDI

Roadrunner Internet EDI is an exciting new program which allows your customers to book work directly onto your Traffic system using just the Internet. This new advance in communications is of special benefit to hauliers and their customers who want to minimise the time spent arranging collections and deliveries. This exciting leap in IT efficiency will allow jobs to be placed without the need to make a phone call or send a fax, from single bookings to batch postings. Road Tech will be happy to arrange a live demo at your convenience.

The EDI button is the link required to access Roadrunner On Line’s Internet server login area. Before your customers are allowed to access the system, they will need to enter a secure username and password. They will then be able to swiftly place individual loads or batch-post jobs from their files. In this area your customer sends his jobs to Roadrunner On Line’s Internet servers, pending collection by you. The Roadrunner On Line server will then give your customer a server reference number for every job posted.

To accept the work sent by your customer you must select the ‘Write jobs to your Roadrunner Database' button at the bottom of the screen. This posts these jobs directly to your Traffic system and saves each individual job number. An email is then automatically sent to your customer with the Roadrunner job number and the original server reference number.

E-Reporting Suite

The E-Reporting Suite is an internet based system which allows you to securely share any information you choose from your Roadrunner system with your customers. You have complete control over the information you wish to share, and you can choose which of your customers has access to the data.

The Track and Trace system allows your customers to follow the progress of their own consignments securely over the internet. Your customers can select individual job numbers and drill-down to show specific details such as POD status, signatory, time of delivery, or in fact, any item of data you choose, directly from your Roadrunner system. You have complete control over who accesses the system, and what data they can view.

Track and Trace can be combined with our In-Cab Communications system, allowing your drivers to update the status of each consignment from their in-cab computers, thus keeping the consignment information up-to-date in real time.

The E-Reporting Suite is not limited to just your Traffic system. You can allow your chosen customers access to specified data from any part of your Roadrunner system. For example certain customers could make Warehouse stock enquiries to discover the status of their goods, whether it be by individual consignment or by specific product.

Your customers could even view details of their outstanding invoices directly from your Roadrunner Accounts system. The possibilities are endless.