Roadrunner F.A.Q.



Q

What Operating System will Roadrunner work on?

A

Roadrunner is Operating System independent, unlike other transport management software packages. Roadrunner will run on Unix, Windows 98/ME, Windows NT, Windows 2000, Windows XP, Windows Vista and other operating systems / networks. There is no need to change your network to suit Roadrunner.

 
 
Q

Due to the size of my business I may not need all the modules at once, are they sold separately?

A

Yes. Roadrunner Management Software is comprised of 4 different modules: Traffic, Accounts, Garage and Warehouse. They can be purchased either as a complete package or, individually as required by you.

 
 
Q

My customers want to be able to track their consignments over the Internet. Can Roadrunner do that?

A

Yes. Your customers can securely log in over the Internet to view their consignments, their current status and even view PODs. Roadrunner is continually developing and setting the pace for new technology in transport including in-cab devices and the Roadrunner Transport Exchange.

 
 
Q

I don't have any computers and I don't know anything about them. Does this mean I can't run Roadrunner?

A

No. We can fulfil all of your Information Technology (IT) requirements, from stand alone PCs to large networks. If you have remote depots, we can link them into your network whether they are in the next town, the other side of the country or even in another country.

 
 
Q

I understand Roadrunner is Text only, is this outdated?

A

No and No! Roadrunner can be supplied with a Windows-style Graphical User Interface (GUI), a text driven menu system or a mixture of both - the choice is yours. Many people mistakenly think that just because a system is Text based, it is not as good as GUI package. What is important is whether your staff can quickly and easily use the system and that it aids them in their tasks.

 
 
Q

We are a small business and we do the same runs every week. Is there a way to duplicate these jobs so that I don't have to enter them every week?

A

Yes. In Roadrunner it is easy to duplicate jobs or, to send them to a different date. Even if a booking has been invoiced you can still duplicate it. This can save you hours of data entry.

 
 
Q

I already use another accounting package; if I buy Roadrunner do I have to change my accounting package also?

A

No. Roadrunner data can be exported into a variety of third party systems.

 
 
Q

I already use some software but am not happy with it. Can I import the data into Roadrunner?

A

Yes. As long as your current system can export the information, the majority of it can be imported into Roadrunner. This will help get you up and running on Roadrunner quickly and makes the transition between systems far simpler.

 
 
Q

Can I get someone to come and visit my business to explain how Roadrunner could help me?

A

Yes. We are only too happy to visit you and discuss how Roadrunner could work for your business. Our advice is straightforward and honest - we won't try and sell you a Porsche when all you need is a Ute!